52jl Casino – Privacy Policy

01 Introduction & Scope

This Privacy Policy ("Policy") governs the collection, use, storage, sharing, and protection of personal information by 52jl Casino ("52jl," "we," "us," or "our") in connection with the operation of the online gaming platform available at 52jl.asia.

This Policy applies to:

• All registered players with active or inactive 52jl accounts;
• Visitors who browse 52jl.asia without registering an account;
• Individuals who contact 52jl through any support channel, including live chat or email;
• Individuals who participate in 52jl promotions, surveys, or marketing programs.

This Policy does not apply to the data practices of third-party game providers, payment processors, or other external service providers accessible through the 52jl platform, each of which operates under its own separate privacy framework.

52jl processes personal data primarily in connection with players and visitors located in the Republic of the Philippines and does so in accordance with Republic Act No. 10173 (the Data Privacy Act of 2012), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC) of the Philippines.

02 Data Controller

For the purposes of the Data Privacy Act of 2012, 52jl Casino is the Personal Information Controller in respect of all personal data processed by the platform in connection with player accounts and platform use.

As Personal Information Controller, 52jl is responsible for determining the purposes and means of processing personal data collected through 52jl.asia. 52jl has appointed a Data Privacy Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy law. Contact details for the DPO are set out in Section 16 of this Policy.

03 Information We Collect

52jl collects the following categories of personal information in the course of operating the platform:

3.1 Identity & Contact Information

• Full legal name as it appears on a government-issued ID;
• Date of birth;
• Philippine mobile number (primary account identifier);
• Email address (if provided during registration or support);
• Residential address (required for KYC verification of higher withdrawal tiers).

3.2 Account Credentials

• Username chosen at registration;
• Password (stored in hashed, non-reversible format — 52jl staff cannot read your password);
• Security question responses (if set by the player).

3.3 Identity Verification (KYC) Documents

• Copies of government-issued identity documents (e.g., Philippine National ID, Passport, Driver's License, UMID, SSS/GSIS ID, Voter's ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Proof of payment method ownership (e.g., GCash account screenshots);
• Source of funds declarations where required by AML procedures.

3.4 Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts, dates, and payment method identifiers;
• GCash, Maya, or bank account reference numbers associated with transactions;
• Wallet balance history;
• Bonus credit and wagering activity records.

3.5 Gaming Activity Data

• Game session records including games played, stakes, outcomes, and timestamps;
• Baccarat road maps and live dealer session data;
• Sports betting market selections, odds accepted, and settlement records;
• Bingo card purchases and draw participation records.

3.6 Technical & Device Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser version;
• Session timestamps, login history, and session duration records;
• Cookies and similar tracking data (see Section 10).

3.7 Communications Data

• Live chat conversation transcripts with 52jl support agents;
• Email correspondence with 52jl, including content and metadata;
• Records of any complaints, disputes, or responsible gaming requests submitted to 52jl.

04 How We Collect Your Information

52jl collects personal information through the following means:

• Directly from you: Information you provide during account registration, KYC submission, deposit and withdrawal requests, support interactions, and promotional participation;
• Automatically through platform use: Technical data collected via cookies, server logs, and session tracking systems when you access 52jl.asia;
• From payment service providers: Transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other payment processors in connection with your deposits and withdrawals;
• From game providers: Game session results and activity data passed to 52jl by third-party game suppliers for wallet settlement, dispute resolution, and regulatory reporting purposes;
• From identity verification services: Verification outcomes where 52jl uses third-party tools to assist in validating identity documents;
• From fraud prevention and AML screening services: Risk assessment outputs used to detect and prevent fraudulent account activity and money laundering.

05 Purpose & Legal Basis for Processing

The table below sets out the primary purposes for which 52jl processes your personal data and the corresponding legal basis under the Data Privacy Act of 2012:

52jl will not process your personal data for purposes incompatible with those listed above without obtaining your prior consent or establishing a separate lawful basis for such processing.

06 Data Retention

52jl retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law, whichever is longer. The following general retention periods apply:

• Active account data: Retained for the duration of the active account relationship and for a period of 5 years following account closure, in compliance with AML record-keeping obligations;
• KYC and identity documents: Retained for a minimum of 5 years from the date of account closure or the last relevant transaction, as required by Philippine AML regulations;
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction;
• Game session records: Retained for a minimum of 3 years for dispute resolution purposes;
• Support communications: Retained for 2 years from the date of the interaction;
• Marketing consent records: Retained until withdrawal of consent plus 1 year for audit purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with an individual player.

07 Data Sharing & Disclosure

52jl does not sell your personal information to third parties. Your data is shared only in the circumstances described below:

7.1 Service Providers

52jl shares personal data with third-party service providers who assist in operating the platform, including game providers (e.g., JILI Games, Evolution Gaming), payment processors (e.g., GCash, Maya, BPI), identity verification services, fraud prevention platforms, cloud hosting providers, and customer support technology vendors. All such providers are bound by data processing agreements requiring them to handle your data only as directed by 52jl and to maintain appropriate security standards.

7.2 Regulatory and Law Enforcement Authorities

52jl will disclose personal data to Philippine regulatory bodies and law enforcement agencies — including the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and relevant law enforcement authorities — where required to do so by applicable law, court order, or regulatory directive. 52jl will cooperate fully with lawful requests from Philippine authorities.

7.3 Legal Proceedings

52jl may disclose personal data in connection with legal proceedings, disputes, or claims involving 52jl, where disclosure is necessary to establish, exercise, or defend legal rights.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 52jl's business, player data may be transferred to the relevant successor entity. 52jl will notify affected players of any such transfer in advance and ensure that the receiving entity provides equivalent data protection standards.

08 International Data Transfers

Some third-party service providers engaged by 52jl — particularly game providers and cloud hosting infrastructure partners — may process personal data in countries outside the Philippines. Where such international transfers occur, 52jl ensures that:

• The receiving country or organization provides a comparable level of data protection to that required under Philippine law; or
• Appropriate contractual safeguards are in place, such as standard data protection clauses approved by the National Privacy Commission; or
• The transfer is necessary for the performance of the contract between 52jl and the player.

Players may contact 52jl's Data Privacy Officer for information about the specific safeguards in place for any international data transfer relevant to their account.

09 Security Measures

52jl implements a multi-layered technical and organizational security framework to protect personal data from unauthorized access, disclosure, alteration, or destruction. Security measures in place include:

• SSL/TLS 256-bit encryption for all data transmitted between your device and 52jl.asia;
• Password hashing using industry-standard one-way cryptographic algorithms — stored passwords cannot be read by 52jl staff;
• Access controls restricting access to personal data to 52jl personnel with a genuine operational need, governed by role-based permission systems;
• Two-factor authentication requirements for internal staff accessing sensitive player data systems;
• Intrusion detection and monitoring systems on all production environments;
• Regular penetration testing and vulnerability assessments conducted by qualified security teams;
• Encrypted storage for sensitive documents including KYC materials;
• Incident response procedures aligned with NPC breach notification requirements under RA 10173.

In the event of a personal data breach that is likely to result in a risk to the rights of affected players, 52jl will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay as required by law.

10 Cookies & Tracking Technologies

52jl uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit 52jl.asia. The following categories of cookies are used:

You may control non-essential cookies through your browser settings. Disabling strictly necessary cookies will prevent the platform from functioning correctly. 52jl does not use third-party advertising cookies or sell cookie data to marketing networks.

11 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines, registered players and visitors have the following rights in respect of their personal data processed by 52jl. To exercise any of these rights, contact the 52jl Data Privacy Officer using the details in Section 16. 52jl will respond to all data rights requests within 15 business days of receipt.

12 Protection of Minors

If 52jl becomes aware that personal data has been collected from a person under the age of 21 — whether through misrepresentation of age at registration or any other means — the relevant account will be immediately suspended, and any collected personal data will be deleted as promptly as technically feasible, subject to any applicable legal obligations to retain records of the incident.

Parents or guardians who believe that a minor under their care may have registered on 52jl without their knowledge should contact 52jl support immediately at [email protected]. 52jl will investigate all such reports as a matter of priority and will take immediate action to restrict the account and process any applicable refund of real-money deposits made by the minor.

13 Third-Party Services & Game Providers

The 52jl platform integrates content and services from third-party game providers (including JILI Games, Evolution Gaming, SA Gaming, Ezugi, PG Soft, and Pragmatic Play), payment processors, and technology partners. When you use these integrated services, your personal data may be processed by those third parties under their own privacy policies.

52jl is not responsible for the data practices of third-party providers. Players are encouraged to review the privacy policies of any third-party service they interact with through the 52jl platform. 52jl conducts due diligence on the data protection practices of third-party providers before entering into service agreements and requires data processing terms as a condition of integration.

14 Marketing Communications

With your consent, 52jl may send you marketing communications about platform promotions, new game launches, tournaments, bonus offers, and other 52jl services. Marketing communications may be delivered via SMS to your registered Philippine mobile number and via email where provided.

You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your 52jl account settings;
• Contacting the 52jl support team via Live Chat and requesting removal from marketing communications;
• Emailing [email protected] with the subject line "Unsubscribe from Marketing."

52jl will process unsubscribe requests within 5 business days. Note that withdrawal from marketing communications does not affect the receipt of essential account and transaction notifications, which are sent regardless of marketing preferences as they are necessary for account operation.

52jl will not send marketing communications to players who have active self-exclusion arrangements, in accordance with its responsible gaming obligations.

15 Changes to This Privacy Policy

52jl may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance from the National Privacy Commission, changes to our data processing practices, or platform developments that affect how personal data is handled.

Where changes are material — for example, where 52jl adds a new category of data collection, introduces a new purpose for processing, or adds a new third-party sharing arrangement — 52jl will provide advance notice of the change to registered players via the platform's notification system or by SMS/email to the registered contact details, no less than 14 days before the updated Policy takes effect.

The date of the most recent revision is shown at the top of this Policy. Players are encouraged to review this Policy periodically to remain informed of how their personal data is being handled.

16 Contact & Data Privacy Officer

For all inquiries relating to this Privacy Policy, to exercise your data rights under the Data Privacy Act of 2012, or to report a concern about how your personal data has been handled by 52jl, please contact our Data Privacy Officer using the following details:

Players who are not satisfied with 52jl's response to a data rights request or privacy complaint have the right to escalate the matter to the National Privacy Commission of the Philippines at privacy.gov.ph.